Empathetic influence is this decade's most critical human and scientifically validated skillset. The ability to connect authentically as people has the power to not only change our business environments, but to change the shape of our world. This insightful book will undoubtedly inspire and challenge you in equal measure. It will show you how to successfully harness your emotional intelligence to influence and genuinely connect with people on a deeper level. Softening the Edge will help you to future-proof and evolve the way you do business.